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First readWhat to know+
Topic: Paying your Texas Children's Hospital billWays to Pay: Online (guest or MyChart), Apple Pay, Google Pay, phone, or mailPayment Plans: One combined monthly payment instead of separate billsHelp Available: Financial counselors can help — call 832-824-5505, Mon–Fri, 8am–5pmSource: Texas Children's Hospital billing information
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Good first step: Act Texas Children's Hospital billing help line
Call 832-824-5505 on a weekday between 8am and 5pm and say: 'I need help setting up a payment plan for my bill.'
Texas Children's Hospital and physician charges now come on one combined bill. You can pay online, by phone, or by mail — and if you need help covering costs, financial counselors are ready to work with you.
Your combined bill covers hospital charges and physician or specialist fees together. You may still receive separate bills for services at Texas Children's Health Centers, so check each statement carefully. Every bill lists a Guarantor Name and Guarantor Number — keep those handy before you sit down to pay.
Choose the payment method that works best for you. Pay online as a guest with just your statement in hand — no account needed. If you have a MyChart account, log in, go to the Billing tab, and you can view statements, save payment details, and review your history all in one place. Prefer your phone's wallet? Apple Pay and Google Pay are both accepted online. Rather call? Reach the billing team at 832-824-2300 or 800-722-2570 to pay by Visa, Mastercard, Discover, or American Express. Sending a check or money order? Mail it to the consolidated lockbox at P.O. Box 844947, Dallas, TX 75284-4947. If you need a payment plan or help finding financial resources, call a financial counselor at 832-824-5505 on weekdays between 8 a.m. and 5 p.m.
No fixed date
Not location-specific
If you use MyChart for your child's care at Texas Children's, the same account gives you access to billing, appointment scheduling, prescription refill requests, test results, and messages to your care team. Billing questions for Texas Children's Pediatrics or Texas Children's Urgent Care go to a separate line: 832-824-2999 or toll-free 888-263-6360.
As of March 10, Texas Children's merged its hospital and physician billing into a single statement. That means one balance to track and, if you need a payment plan, one monthly payment instead of juggling two. Simpler billing means less stress when your family is already focused on getting well.
