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35% water bill discount for low-income, senior, and disabled Houston residents. Emergency help for disconnection.
The program serves Houston residents citywide, with applications processed at City of Houston customer service centers downtown.
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Water bills can strain household budgets, especially for seniors and families with limited income. This discount provides real monthly savings and emergency support to keep essential water service connected when money gets tight.
The Resource Center maps the services, programs, and benefits across the city — and the people behind them.
The City of Houston provides comprehensive municipal services to residents, businesses, and visitors through various departments and divisions. The city government operates under the Office of the Mayor and City Council, offering services including permitting, health, housing, parks, and public works, while maintaining transparency through open data portals and regular civic engagement.