Request for approval of a State of Texas Department of Information Resources (DIR) Cooperative Contract renewal option with Veteran Enhanced, Inc. d/b/a Veteran Enhanced Technology Solutions for ServiceNow IT Management Software for the Toll Road Authority for the period of February 26, 2027 - February 25, 2028 at a cost of $1,184,169, Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement. | Community Exchange
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Request for approval of a State of Texas Department of Information Resources (DIR) Cooperative Contract renewal option with Veteran Enhanced, Inc. d/b/a Veteran Enhanced Technology Solutions for ServiceNow IT Management Software for the Toll Road Authority for the period of February 26, 2027 - February 25, 2028 at a cost of $1,184,169, Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement.
Harris County may renew a $1,184,169 ServiceNow software contract for the Toll Road Authority through February 2028.
Harris County Commissioners Court is considering a renewal of a contract with Veteran Enhanced Technology Solutions for ServiceNow IT Management Software used by the Toll Road Authority. The renewal would run from February 26, 2027 to February 25, 2028 at a cost of $1,184,169. The contract is exempt from MWBE participation goals because it is a cooperative agreement. It was introduced on September 1, 2026.
Harris County pays $1,184,169 for software that manages IT services at the Toll Road Authority. Residents who use toll roads may want to know how county funds are being spent on technology that keeps those operations running.
