H.R. 5771, introduced in the House by Ms. Johnson of Texas on October 17, 2025, would require every Social Security Administration office and state disability agency to have enough staff to answer phone calls during regular business hours — Monday through Friday, 8 a.m. to 5 p.m. local time, excluding federal holidays. The bill was referred to the House Committee on Ways and Means. If passed, it would take effect January 1, 2027.
If you or a family member contacts the Social Security Administration or a state disability office by phone, this bill sets rules about how many staff must be available to answer calls during business hours.
